Hi, I’m Ernazar Makushev
| # | Name | Result | Date |
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Account Manager with 5+ years of experience managing B2B and enterprise partner portfolios of up to 20 accounts in marketplace, SaaS, fintech and technology companies, including Glovo and LG Electronics.
I own revenue growth, retention and the full partner lifecycle: prospecting, negotiation, onboarding, pricing and promotions, QBRs.
At Glovo I hit 150% of the quarterly sales target and delivered +31% LTV and 22% lower churn in 6 months. At Co:buildy I grew new partner signings by 18% month over month. I work closely with Marketing, Supply and Product.
Based in Castellón de la Plana, Spain. English C1 · Russian & Kyrgyz native · Spanish A1.
Partnership Manager · Cardoo (Dec 2025 – Apr 2026)
Fintech with deposit-free rental solutions for car rental and real estate partners in 35+ countries.
- Acted as the main point of contact for the partner portfolio and increased daily partner touchpoints.
- Improved SLA performance by one third.
- Cut request processing time by 25% and sped up partner communication by 15% through standardized workflows, categorization and reusable templates.
Career break · Kyrgyzstan (Oct 2024 – May 2025)
- Returned home to Kyrgyzstan to rest and spend time with family.
- Took on occasional freelance consulting and small side projects.
Lead Account Manager · Co:buildy (Apr – Oct 2024) · prop-tech B2B SaaS, EU market, remote
- Grew new partner signings by an average of 18% month over month across 6 months through promotions, marketing and lead generation.
- Improved partner retention by 12% via targeted lifecycle playbooks and weekly data-review meetings.
- Reduced onboarding-to-activation time from 14 to 6 days through cross-functional alignment.
Career break · Hungary (Oct 2023 – Mar 2024)
- Relocated to Hungary and settled in, including paperwork and adaptation.
- Took on occasional freelance projects while looking for a remote role.
Interim Lead Account Manager · LG Electronics Business Solutions (Jun – Sep 2023) · B2B division: commercial displays and climate systems
- Raised product engagement rate from 15% to 28% by redesigning the quarterly commercial roadmap with Marketing and Supply.
- Grew the high-value partner segment from 12% to 35% of the portfolio through a long-term retention commitment program.
Account Manager (Top Performer) · Glovo (Jun 2022 – Jun 2023) · delivery marketplace, part of Delivery Hero
- Achieved 150% of the quarterly sales target.
- Drove +31% LTV growth in 6 months through pricing, promo mechanics and SKU-mix optimization.
- Increased average order value by 15% in 6 months via weekly performance reviews and proactive retention loops.
- Reduced partner churn by 22% in 6 months by implementing an escalation SLA and a structured QBR framework.
Project & Partner Manager · Itech KG (Jun 2021 – Jun 2022) · B2B distributor of IT and AV equipment, Bishkek
- Increased monthly revenue by about 25% and client inflow by about one third.
- Oversaw partner onboarding, operational setup and campaign execution.
Digital Project Specialist · Freelance (Jan 2019 – Jun 2021)
- Managed multi-client commercial communications and growth planning.
Образование: Computer Science — KSTU, Кыргызстан, 2020
Языки: English · Russian · Kyrgyz
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Ernazar Makushev — Resume.exe
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